CBSE Psycho-Social Counselling Services for Class 10 and 12 2026 – Free Exam Stress Support

Discover CBSE psycho-social counselling services for Class 10 and 12 2026, offering free 24×7 exam stress support, tele-counselling, and digital resources.

The Central Board of Secondary Education (CBSE) has officially launched its CBSE psycho-social counselling services for Class 10 and 12 2026, reaffirming its commitment to the holistic well-being of students. This initiative, commencing from 06 January 2026 and continuing till 01 June 2026, aims to provide examinees with comprehensive support for managing exam stress, emotional health, and overall mental well-being. With the Theory Exams scheduled to start on 17 February 2026, students are encouraged to utilize these services to approach exams with confidence, clarity, and a balanced mindset.

Key Features of CBSE Psycho-Social Counselling Support

CBSE has designed its counselling services to address the multifaceted needs of students. The support system is structured to ensure students receive guidance and mental clarity during their preparation and exam period.

1. 24×7 Toll-Free IVRS Support

CBSE students can access round-the-clock guidance by dialing 1800-11-8004. This Interactive Voice Response System (IVRS) provides:

• Stress-free preparation strategies
• Effective time and stress management techniques
• Answers to frequently asked questions related to CBSE exams
• Key contact information for CBSE support

Available in Hindi and English, the IVRS ensures students can seek help anytime, making it an essential tool for exam-related emotional support.

2. Tele-Counselling Services

From Monday to Friday, 9:30 a.m. to 5:30 p.m., students and parents can interact with a panel of 73 trained professionals, including:

• Principals and Counselors from CBSE-affiliated schools
• Special Educators
• Qualified Psychologists

Among them, 61 counselors are based in India, and 12 counselors operate from Nepal, Japan, Qatar, Oman, and the UAE. This diverse network of professionals ensures students receive culturally sensitive and personalized support. Tele-counselling aims to reduce exam anxiety, improve emotional resilience, and equip students with practical coping strategies.

3. Digital Resources for Stress Management

CBSE has curated digital resources available online, focusing on:

• Stress management techniques
• Effective study strategies
• Emotional well-being guidance

These resources are designed to be concise, engaging, and easy to access, making them invaluable for students seeking self-help tools for mental wellness. Students can combine these with tele-counselling services for a holistic support system.

Expert Insights on Exam Stress and Student Mental Health

Educational psychologists emphasize the importance of early intervention in managing exam-related anxiety. Dr. Neha Sharma, a leading child psychologist, states:
“Students benefit significantly from structured psycho-social support. CBSE’s approach not only addresses academic pressure but also fosters emotional resilience, which is crucial for long-term well-being.”

According to recent studies, over 60% of high school students report exam stress affecting sleep and concentration. Initiatives like CBSE’s counselling services provide students with tools to manage these challenges, ensuring better performance and mental health.

Benefits of Using CBSE Psycho-Social Counselling Services

Integrating these services into exam preparation can help students:

• Enhance focus and concentration
• Reduce anxiety and emotional distress
• Develop effective study routines
• Access expert guidance anytime, including international students

The 24×7 IVRS, tele-counselling, and digital resources together form a comprehensive mental support ecosystem.

How Students and Parents Can Access Support

Students and parents are encouraged to:

1. Dial 1800-11-8004 for IVRS support
2. Schedule sessions with counselors via tele-counselling
3. Explore CBSE’s digital resources for self-guided strategies

For additional guidance, students can also access NCERT Courses, current affairs updates, study notes, MCQs, educational videos, syllabus, free NCERT PDFs, and mind maps from Edunovations to supplement exam preparation.

Importance of Psycho-Social Support in Board Exams

Board exams can be a stressful period for students, particularly in Classes X and XII, where academic expectations are high. CBSE’s psycho-social counselling services help students navigate this pressure, promoting emotional balance and healthy coping mechanisms. By addressing mental health proactively, the Board ensures that students are not only academically prepared but also mentally resilient.

International Accessibility

The CBSE counselling initiative extends beyond India, with counselors available in Nepal, Japan, Qatar, Oman, and the UAE, demonstrating a global commitment to student welfare. International students can benefit from culturally relevant support, bridging geographical gaps.

Leveraging Technology for Mental Wellness

CBSE’s digital approach, including IVRS and online resources, highlights the integration of technology in education for mental health support. Students can access resources anytime, allowing flexibility and continuous engagement, which is crucial for managing stress effectively.

Community and Parental Involvement

Parents play a vital role in fostering a supportive environment. By participating in tele-counselling sessions, parents can better understand their children’s emotional needs and collaborate with professionals to enhance student well-being.

Conclusion

The CBSE psycho-social counselling services for Class 10 and 12 2026 represent a significant step toward student-centric education, focusing not only on academic success but also emotional resilience. With 24×7 IVRS, tele-counselling, and curated digital resources, students are empowered to manage stress, develop effective study strategies, and approach board exams with confidence.

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10 FAQs About CBSE Psycho-Social Counselling Services

1. What is CBSE psycho-social counselling services for Class 10 and 12 2026?
   It is a free initiative providing mental health and exam stress support for students.
2. How can students access free CBSE exam stress counselling 24×7 helpline?
   By dialing 1800-11-8004, students receive guidance through IVRS in Hindi and English.
3. Who are the professionals providing CBSE tele-counselling services?
   Principals, counselors, special educators, and psychologists from India and abroad.
4. What digital resources are available for stress management?
   CBSE offers tips on effective study strategies, emotional well-being, and coping techniques.
5. Can international students access CBSE counselling services?
   Yes, counselors are available in Nepal, Japan, Qatar, Oman, and the UAE.
6. How does psycho-social support help students during exams?
   It reduces anxiety, enhances concentration, and promotes emotional balance.
7. Are the CBSE counselling services free for all students?
   Yes, all services including IVRS, tele-counselling, and digital resources are free.
8. How can parents participate in CBSE counselling sessions?
   Parents can join tele-counselling sessions to support their children’s emotional well-being.
9. Where can students find additional learning resources for exam preparation?
   Students can access NCERT courses, notes, MCQs, videos, syllabus, and free PDFs via Edunovations.
10. Why is psycho-social counselling important for board exam students?
    It ensures students are emotionally resilient, reducing exam stress and improving performance.