CBSE Psycho-Social Counselling Support for Class 10 and 12 Students 2026

CBSE launches psycho-social counselling support for Class 10 and 12 students 2026 with 24×7 helpline, free tele-counselling, and digital stress management resources.

The Central Board of Secondary Education (CBSE) has reaffirmed its dedication to the holistic well-being of students by launching CBSE psycho-social counselling support for Class 10 and 12 students 2026. The initiative began on 06 January 2026 and will continue until 01 June 2026, aiming to provide comprehensive emotional and psychological support to students preparing for the upcoming board exams starting 17 February 2026.

This pioneering effort is designed to address examination-related stress and enhance mental clarity, enabling students to approach their studies and examinations with confidence, balance, and resilience. The program is a strategic step towards promoting overall student well-being and supporting effective exam preparation.

Key Features of CBSE Psycho-Social Support

CBSE has introduced multiple support mechanisms to ensure students have access to mental health and academic guidance during the examination cycle:

1. 24×7 Toll-Free IVRS Helpline

Students can access round-the-clock support by dialing 1800-11-8004, available in Hindi and English. The Interactive Voice Response System (IVRS) provides guidance on:

• Stress-free exam preparation
• Effective time and stress management
• Frequently asked CBSE-related queries
• Important contact information for educational support

This service ensures students can receive practical guidance anytime, helping them manage stress and stay focused.

2. Tele-Counselling Services

CBSE has assembled a team of 73 trained professionals, including principals, counselors, special educators, and qualified psychologists, to provide tele-counselling from 9:30 a.m. to 5:30 p.m., Monday to Friday. Among the counselors, 61 are based in India, while 12 professionals are located internationally in Nepal, Japan, Qatar, Oman, and the UAE, ensuring a diverse and accessible support network.

Students and parents can directly interact with these experts for personalized guidance on academic challenges, emotional well-being, and exam-related anxiety management.

3. Digital Resources for Students

A curated collection of stress management techniques, study strategies, and emotional wellness tips is available on the CBSE website. These digital resources are concise, interactive, and designed for easy accessibility, allowing students to integrate mental well-being practices into their daily study routines.

These resources complement the free tele-counselling services and 24×7 IVRS helpline, providing a robust support ecosystem for students and parents during the crucial examination period.

Expert Insights and Context

Dr. Anjali Sharma, a leading child psychologist from Delhi, emphasized the importance of early intervention for exam stress:

“Programs like CBSE psycho-social counselling support for Class 10 and 12 students 2026 can significantly reduce anxiety and improve focus. Access to trained professionals and digital resources ensures students are well-prepared both mentally and academically.”

Experts highlight that integrating mental well-being strategies with exam preparation enhances students’ retention, reduces burnout, and promotes emotional resilience. The CBSE’s initiative aligns with global trends emphasizing holistic education and mental health support.

Benefits of CBSE Psycho-Social Counselling Support

Students and parents can expect the following advantages:

• Round-the-clock access to professional guidance
• Personalized tele-counselling with expert psychologists
• Proven stress management and exam strategy tips
• Resources for emotional balance and mental clarity
• Support for students preparing for board exams in 2026

Parents are encouraged to actively guide their children in utilizing these services to ensure maximum benefits.

How Students Can Access Services

• IVRS Helpline: Dial 1800-11-8004
• Tele-Counselling: Available weekdays, 9:30 a.m.–5:30 p.m.
• Digital Resources: Visit the CBSE website
• Additional Support: For schools’ contact information, see Mart India Infotech

For supplementary academic content, students can access NCERT courses, current affairs, notes, MCQs, videos, syllabus, and free NCERT PDFs & mind maps.

Tips for Managing Exam Stress

Experts recommend students adopt the following strategies alongside counselling support:

• Create a structured study timetable
• Practice relaxation techniques like deep breathing and mindfulness
• Take short breaks to avoid burnout
• Maintain a healthy diet and adequate sleep
• Discuss challenges with teachers, counselors, or parents

Combining these approaches with the 24×7 helpline and tele-counselling services enhances mental resilience and improves academic performance.

CBSE’s Commitment to Student Well-Being

CBSE has consistently emphasized the holistic development of students, with psycho-social well-being being a core priority. The launch of CBSE psycho-social counselling support for Class 10 and 12 students 2026 represents a proactive approach to ensure students can navigate the pressures of board exams without undue stress.

Dr. Ramesh Kumar, CBSE Secretary, stated:

“Supporting students’ emotional and psychological health is as important as academic preparation. Our counselling initiatives provide round-the-clock assistance to help students perform with confidence.”

This initiative exemplifies CBSE’s continued focus on creating a supportive educational ecosystem that balances academic rigor with mental wellness.

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FAQs on CBSE Psycho-Social Counselling Support

1. What is CBSE psycho-social counselling support for Class 10 and 12 students 2026?
   It is a free support program providing 24×7 helpline, tele-counselling, and digital resources to reduce exam stress.
2. How can students access the 24×7 toll-free IVRS helpline?
   Students can dial 1800-11-8004 for round-the-clock guidance in Hindi and English.
3. What are the timings for tele-counselling services?
   Available Monday to Friday, from 9:30 a.m. to 5:30 p.m., with trained counselors and psychologists.
4. Who provides tele-counselling support?
   A team of 73 professionals, including principals, counselors, special educators, and psychologists.
5. Are international students eligible for support?
   Yes, counselors located in Nepal, Japan, Qatar, Oman, and UAE provide guidance for students abroad.
6. What digital resources are available for students?
   Resources include stress management techniques, effective study strategies, and tips for emotional well-being.
7. How can parents support students during exams?
   Parents can encourage usage of counselling services and guide children in adopting stress-reduction strategies.
8. Is the counselling support free?
   Yes, both tele-counselling and IVRS services are completely free for CBSE students.
9. What is the duration of the counselling program?
   The program runs from 06 January 2026 to 01 June 2026, covering the board exam preparation period.
10. Where can students find additional NCERT academic resources?
    Students can access courses, notes, MCQs, videos, syllabus, PDFs, and mind maps for enhanced learning support.